이 약관은 키세로(이하 「회사」)가 제공하는 일정 앱 플랜쿼카(웹 app.planquokka.com 포함, 이하 「서비스」)를 이용하는 조건과 절차, 회사와 이용자의 권리·의무를 정합니다. 서비스에 가입하거나 이용하면 이 약관에 동의한 것으로 봅니다.
이 약관은 회사가 제공하는 서비스의 이용 조건과 절차, 회사와 이용자의 권리·의무 및 책임을 정하는 것을 목적으로 합니다. 이 약관에서 쓰는 말의 뜻은 다음과 같습니다.
이용자는 다음 행위를 해서는 안 됩니다.
서비스와 앱, 캐릭터(쿼카·만두 등), 그림, 스티커, 디자인, 상표에 대한 권리는 회사에 있습니다. 이용자는 서비스 안에서 정해진 방법으로만 이를 이용할 수 있으며, 회사의 허락 없이 복제·배포·판매하거나 상업적으로 이용할 수 없습니다.
회사는 이용자에게 앱 안 알림, 푸시 알림, 가입한 이메일로 알릴 수 있습니다. 이용자 전체에 대한 알림은 앱이나 이 페이지에 7일 이상 게시하는 것으로 대신할 수 있습니다. 서비스 문의는 support@planquokka.com으로 보내 주세요.
이 약관과 서비스 이용에는 대한민국 법률이 적용됩니다. 회사와 이용자 사이에 분쟁이 생기면 먼저 성실히 협의하며, 해결되지 않으면 「민사소송법」에 따른 관할 법원에 소송을 제기할 수 있습니다. 이용자는 한국소비자원 등 분쟁조정기관에 조정을 신청할 수도 있습니다.
| 상호 | 키세로 (Keysero) |
|---|---|
| 대표자 | 김세원 |
| 사업자등록번호 | 240-20-02225 |
| 주소 | 서울 강남구 압구정로 2길 46, 214-가20호 (06034) |
| 통신판매업 신고번호 | 제2026-서울강남-06011호 |
| 전화 | 070-4581-7146 |
| 호스팅 서비스 제공자 | Vercel Inc., Supabase Inc. |
| 문의 | support@planquokka.com |
부칙: 이 약관은 2026년 10월 9일부터 적용됩니다.
This English version is provided for convenience. If it differs from the Korean version, the Korean version prevails.
These terms govern your use of PlanQuokka, a calendar app operated by Keysero (“we”), including the web app at app.planquokka.com (the “Service”). By signing up for or using the Service you agree to these terms. Your personal information is handled under our Privacy Policy. If you obtained the app from the Apple App Store, Apple’s Standard Licensed Application End User License Agreement also applies; where it conflicts with these terms on the licence of the app itself, Apple’s EULA prevails.
We may change these terms within the limits of the law. We announce changes in the app and on this page at least 7 days before they take effect (30 days for material or unfavourable changes). If you disagree you may stop using the Service and delete your account.
You can sign up with email or a supported social sign-in. The Service is for people aged 14 and over. Guest data can be carried into a full account on the same device but may be lost if you uninstall or change devices before signing up. Keep your account secure and do not share or transfer it.
Calendar and to-dos, recurrence, reminders, passes, natural-language input and schedule advice (AI), the character, friends and shared calendars, calendar import and subscriptions, decorations, widgets, morning briefings, Business public pages and other features we add. Free features, paid features and usage limits (such as daily AI uses) are shown in the app. The Service may be interrupted for maintenance or outages.
Natural-language input, advice, character lines and briefings are generated automatically and may be wrong; check important events before saving. AI output is not professional (medical, legal, financial) advice. Text you enter is processed by an external AI provider as described in the Privacy Policy. We apply per-plan limits and may temporarily restrict AI features to protect cost and stability.
Subscriptions (PlanQuokka Plus, Business) renew automatically for the same period and price unless cancelled. One-time purchases (characters, sticker packs) stay available to your account and can be restored with the same store account. Prices and any free trial are shown on the purchase screen; a trial converts to a paid subscription unless cancelled.
Payments are processed by Apple or Google under their terms; we never receive card details. Cancel at least 24 hours before renewal in your store settings (iPhone: Settings → Apple Account → Subscriptions; Android: Google Play → Payments & subscriptions → Subscriptions); benefits continue until the paid period ends. Refunds are requested through the store (reportaproblem.apple.com or your Google Play order history) under the store’s policy; we cooperate as required by law. Under the Korean E-Commerce Act you may withdraw a purchase within 7 days, except where digital content has already been used (e.g. a character or sticker pack applied) or for the used part of a subscription period. Deleting your account does not cancel a store subscription.
Gift codes and promotional benefits follow the conditions stated when issued, have no cash value, cannot be resold, and may be voided if obtained improperly.
You own and are responsible for what you enter. We use it only to provide the Service (storage, sync, showing it to people you choose, publishing pages you publish), and for AI improvement only if you opt in. Do not upload content that infringes others’ rights; we may take down content that breaks the law or these terms.
Members of shared calendars and joint plans can see (and, depending on role, edit) what is shared there. Public and subscription links and Business pages are visible to anyone with access; you can turn them off at any time. Shared calendars remain for the other members if one member deletes their account.
Impersonation; harassment or unwanted repeated invitations; unlawful, obscene, violent or hateful content; spam or unauthorised commercial use; hacking, abusive automated requests or circumventing AI limits; copying, modifying or reverse-engineering the app or using our characters without permission; other unlawful acts.
We may add, change or end features and will announce important changes in advance. If the whole Service ends we will give 30 days’ notice and a reasonable way to export your events; remaining subscription periods are handled under the law and store procedures.
You can delete your account any time (Settings → Account → Delete account). If you breach section 11 we may warn you, limit features, unpublish content, or suspend or delete the account, normally after giving reasons and a chance to respond.
The Service, app, characters (the quokka, Mandu and others), artwork, stickers, design and trademarks belong to us and may be used only within the Service as provided.
We are not liable for failures caused by events beyond our control (including your device or OS settings such as disabled notifications), for unverified AI output you saved, for content you shared or published, or for disputes between users, unless caused by our intent or gross negligence. Nothing here limits liability that cannot be limited under Korean law, including the Act on the Regulation of Terms and Conditions.
We may notify you in the app, by push or by email; general notices may be posted for at least 7 days. Contact: support@planquokka.com.
These terms are governed by the laws of the Republic of Korea. Disputes are first resolved in good faith, then before the competent court under the Korean Civil Procedure Act; you may also apply for mediation to the Korea Consumer Agency.
Keysero (키세로), Representative: Kim Sewon · Business registration no. 240-20-02225 · Address: Unit 214-Ga20, 46 Apgujeong-ro 2-gil, Gangnam-gu, Seoul 06034, Republic of Korea · Mail-order business report no. 2026-Seoul Gangnam-06011 · Tel. +82-70-4581-7146 · Hosting providers: Vercel Inc., Supabase Inc. · support@planquokka.com